Manager:Skyelar Perkins – Dir. of Slot Operations
With 4,100 slot machines, efficiency is a key factor to ensuring we provide quality service for our guests. CIS delivers exactly what we need with their Slot Floor Monitor System. The integrated tools enable us to evaluate whether we are thoroughly utilizing our staff in the most efficient way possible; also, it allows us the ability to set specific and measurable goals. Easy functionality for users allows us to see in real time what adjustments need to be made for staffing and the system provides plenty of data for historical analysis. With SFMS, we are able to effortlessly and efficiently manage the staff, assess effects made by changes, and hold staff accountable. Thus, it allows us to provide superior service consistently to all our guests. The staff at CIS have always been professional and attentive. They strive to be more of a partner than just another vendor. SFMS has become an important tool in our daily operations and I highly recommend it and CIS to anyone.