We are no stranger to CIS. We have used them in other properties that we have opened and this one is no different. The level of professionalism that Jim and his staff bring to the table is outstanding.
When we had the CIS Dispatch System installed, the slot employees learned the system helped improve their already great response times. It has become a fantastic tool that they look for in their daily work.
Great customer service is one of the main reasons my guests will travel past many other casinos to come to the El Cortez.
With 4,100 slot machines, efficiency is a key factor to ensuring we provide quality service for our guests. CIS delivers exactly what we need with their Slot Floor Monitor System.
Back in 2011, we were going through many major changes at our property and needed a way to improve efficiency and expand on our already outstanding customer service.
I have been in this business for 30 years and have used multiple slot dispatch systems in the past in which none of those could hold a leg to CIS Technology, Slot Dispatch System and which I found is a very reliable system.
The CIS wireless module just works, our floor staff has quickly learned the value of this product and consider it an invaluable tool in the day to day duties of their positions.
We have been using the Slot Floor Monitoring System at Treasure Island Resort & Casino since 2010 and are extremely pleased with the results.